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Australia's Trusted Outsourced Credit Management Specialist

B2B Credit Management & Aged Debtor Support

alanassociates helps Australian businesses manage aged debtors and overdue invoices through a personal, professional, and relationship-focused approach.

Get in Touch Call 0414 781 639

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Years Experience

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Paid After First Contact (Debts under 60 days)

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Paid After Second Contact

Personally Managed

Australia Wide

People • Partnership • Progress
Why Businesses Choose alanassociates

A Smarter, More Personal Approach to Credit Management

With over 20 years of experience, alanassociates operates differently — combining proven processes with a personal approach. We help businesses across Australia manage outstanding invoices while maintaining strong customer relationships.

The Credit Management Process

A Clearer Path to Resolution

From the first conversation to confirmed payment.

01

First Contact

Professional and respectful communication.

02

Follow-Up

Persistent, strategic communication.

03

Understanding

Identifying why the invoice remains outstanding.

04

Payment

Working toward payment directly to your business.

05

Confirmed

Payment confirmed, relationship maintained.

ABOUT alanassociates

Experience That Delivers Results

For over 20 years, alanassociates has supported Australian businesses with outstanding accounts through a personal, professional, and relationship-focused approach.

Unlike large agencies or offshore call centres, every account is managed with clear communication, practical solutions, and genuine commitment to maintaining strong business relationships while progressing outstanding invoices.

Built on decades of industry experience across finance, manufacturing, professional services, and many other sectors, alanassociates understands that every business is different. That’s why every credit management approach is tailored, not scripted.

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"It's not just what you say — it's how you say it that gets the job done."

— The Alanassociates Approach
OUR SERVICES

Tailored Credit Management Services for Australian Businesses

No matter your industry, we work with you to achieve the best possible outcome through practical, relationship-focused credit management.

Aged Debtor Management

Manage overdue invoices professionally and consistently.

Outstanding Account Management

Work through overdue accounts with a structured, personal approach.

Accounts Receivable Management & Reporting

Better visibility, stronger oversight, clearer reporting.

Credit Management Consulting & Training

Practical guidance to strengthen your internal credit management processes.

Supporting Australian Businesses Across Every Industry
A stronger business community across Australia.

Supporting Australian Businesses Across Every Industry

LOCAL BUSINESSES. PERSONAL CREDIT MANAGEMENT.

FREQUENTLY ASKED QUESTIONS

FAQ's

Do you have more questions?
We've got you covered.
Yes, we treat all client and customer information with strict confidentiality in accordance with Australian privacy laws and industry security standards.
Our process begins with professional contact and respectful follow-up, followed by understanding why invoices remain outstanding and working toward confirmed payment directly to your business.
We offer tailored pricing based on your business requirements and account portfolio. Contact us directly to discuss a clear, transparent pricing structure.
It gives your business experienced credit management support without adding an in-house role, helping manage outstanding invoices while maintaining professional customer relationships.
We pride ourselves on open communication and client satisfaction. If any concerns arise, Alan works with you personally to address and resolve them promptly.
We analyse your outstanding accounts by age brackets, such as 30, 60 and 90+ days, to support targeted follow-up and provide clearer visibility over your accounts receivable.
Outsourcing gives you senior-level credit management support while helping your internal team stay focused on the business and maintaining professional communication with your customers.
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Ready to Strengthen Your Credit Management?

Speak directly with Alan today and see the difference a personal, senior-level approach can make.

Request a Callback Call 0414 781 639